Managed IT Services
Empowering Your Business with Comprehensive Support
At TDS, we understand the critical role that technology plays in the success of your business. That's why we offer Managed IT Services tailored to meet your needs, ensuring your systems run smoothly and securely around the clock. With our suite of services, you can rest assured that your IT infrastructure is in capable hands, allowing you to focus on driving your business forward.
Unlimited Remote Support (8 am to 5 pm)
Our expert IT support team is just a call or click away during business hours. Whether you encounter technical issues or need guidance, our team is dedicated to providing swift resolutions, ensuring minimal disruption to your operations.
Remote Monitoring (24/7, 365 days)
Your IT infrastructure is under constant surveillance with our remote monitoring services. We proactively identify and address potential issues before they escalate, safeguarding your systems and preventing downtime.
Unlimited Remote Patch Management
Stay ahead of security threats with seamless and regular updates. Our patch management services ensure that your systems are fortified against vulnerabilities, keeping your data and operations secure.
SentinelOne - EDR (Endpoint Detection and Response)
Protect your endpoints with advanced security measures powered by SentinelOne. Our Endpoint Detection and Response solution detects and responds to potential security threats in real-time, providing comprehensive protection against cyber-attacks.
Workstation Documents Backup - 28 Day Retention
Your critical documents are securely backed up on a daily basis, with a 28-day retention period. This ensures that your data is resilient and recoverable, even in the face of unforeseen circumstances.
Next Day Scheduling for Onsite Support
For non-urgent issues that require onsite assistance, we offer next-day scheduling. Our prompt response minimizes downtime, allowing your business to operate smoothly.
Emergency Onsite Response (4 Hours)
In critical emergencies, time is of the essence. That's why we guarantee swift onsite response within 4 hours, ensuring minimal disruption to your business operations and mitigating potential losses.
Executive Summary Monthly Report
Stay informed with our comprehensive monthly report, summarizing key metrics, performance, and security insights. With actionable insights at your fingertips, you can make informed decisions to drive your business forward.
At TDS, we're committed to providing unparalleled Managed IT services that empower your business to thrive in today's digital landscape. Partner with us and experience the difference firsthand.